Health & Safety

Safety is our Culture!

Aloha, let's keep each other safe

Whether you’re Kamaʻāina or are enjoying your dream vacation, your safety is our #1 priority. Follow our customer safety tips and learn about the latest safety features and CDC guidelines. Relax, sit back and let’s go cruising with holoholo.

At holoholo, we have created a secure and safe environment for everyone traveling with us, with driver screening, transparent pricing, and awesome technology solutions.  Plus, we’ve introduced a new service, holoholo Vaxd, that allows you the option to ride with a vaccinated driver.

When you ride with holoholo, you’re part of our ‘Ohana.

Wear Masks

Masks are optional

Riders and drivers can choose
to wear a face cover or mask.

Open the window

Open the window

Roll down the window to improve ventilation and let in the fresh air.

Social Distancing

Sit back & relax

Give your driver space by sitting in comfortably in the back seat.

Wash Hands

Wash your hands

Before and after you ride, always wash or sanitize your hands.

Cover your mouth and nose

Cover your mouth & nose

If you sneeze or cough, do so into your elbow or tissue.

Aloha Spirit

Tip your driver

Your driver is helping to keep your community moving. Please show your appreciation with a tip.

Driver Screenings

Before their first trip, every driver is screened for past traffic violations and given extensive background checks. Additionally, we continue to monitor the driver’s background throughout their time with us.

Share Your Trip Info

We encourage you and make it easy to share your trip information with trusted loved ones. They will get a notification with where you are going and can follow your route in real time.

Driver Ratings

Driver ratings aren’t just for fun. They help us keep tabs on who’s a good driver and who needs improvement. Also, if you rate a driver 3 stars or lower, you will never be matched with them again.

Clean, Safe Vehicles

We require all drivers to keep their vehicles clean and safe. Vehicles are cleaned between each ride with disinfectant wipes. We also respect all social distancing rules and mask requirements. No masks, no rides.
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